Mark of Excellence
The journey to quality is long and enriching and we began our journey way back in December 2000, when ATC’s management system was successfully audited & certified to ISO 9001 (Quality Management) standards by BSI. Fast-forward to 2011 and ATC upgraded its management system to attain OHSAS 18001 (Occupational Health & Safety) and ISO 4001 (Environment Management) certifications. To achieve this standard ATC had to deliver best-in-class service.
ATC took ownership and responsibility of safeguarding our environment while caring for the well-being of our employees and customers. Our management system is audited every 6 months by BSI, passing our most recent surveillance audit in June. These quality goals have inspired great confidence among our customers regarding our quality, environmental management, and occupational health & safety.
To be awarded our ISO 9001 certification, ATC had to achieve the eight fundamental principles of quality management:
- Customer focus
- People involvement
- Process approach
- Systems approach to management
- Continual improvement
- Factual approach to decision-making and mutually beneficial supplier relationships
18001 OHSAS certification required ATC to comply with strict processes such as:
- Hazard identification
- Risk assessment and determining controls
Other requirements included an OHS program, resources, roles & responsibility, accountability and authority and legal requirements. In addition, ATC had to comply with high standards of competence, training, awareness, communication, participation, and consultation. But to achieve the certification we had to demonstrate operational control, emergency preparedness and response and of course, our performance was monitored, measured and improved upon throughout the process.
Environmental Management is important to us at ATC. We wanted to prove ourselves worthy of the ISO 14001 certification. We exceeded our own expectation on all parameters such as:
- Client satisfaction
- Community relationships
- Investor satisfaction
- Improving facility image and rate of market participation
Other parameters were cost control, accidents, system requirements, permits and government relationships, raw materials and energy.